Our Values

 

 At Trident we value people, longevity, integrity and trust. We partner closely with our clients and are dedicated to creating solutions that meet their needs now and into the future. We pride ourselves on delivering superior service, guiding our clients through the complex evolution of IT to ensure they stay at the forefront of technological innovations.

People

Trident has a team of technology advisors who specialise in each of our industry sectors. With over 100 years of experience in the industry between them, the members of our Advisory Team have extensive hands-on experience in all facets IT from small service and support projects to large multi-million dollar projects for our larger customers.

The services offered by the Trident range from enhancements to existing installations to the design and implementation of complete turnkey systems.

Whatever the level of involvement required, you are assured of full service and support, backed in turn by the strong partnerships that we enjoy with the vendors that we represent.

Our team of professionals provides the high standards of technical knowledge, commitment and skill demanded by our clients. We encourage and support our team to continually expand their horizons knowing that this will bring extra satisfaction to them and added value to our clients.

Integrity

Trident runs our business based on delivering best of breed solutions and providing exceptional deployment and after sales service and enhancements. The longevity of our customers is a testament to the integrity which we display in every interaction, both within our organisation and externally.

Longevity

Trident is one of Australia’ s longest running IT channels. We enjoy longevity of customers and longevity of staff. We provide a unique working and communication environment where staff and customers feel empowered so that we can achieve the best possible solution.

Trust

Trident is a trusted advisor, trusted partner and trusted employer. We pride ourselves on our moral obligation to both clients and staff. Our intention is to never run our business by the bottom line. We believe our bottom line will become enhanced when we deliver exceptional outcomes to clients and staff.

Our mission

Our mission is to be the best holistic supplier of IT Services to our client base and provide quality systems and cost-effective, integrated solutions to our clients. We have the ability to help our clients to meet the challenges of the ever-changing information technology, communications and support facilities they require to be the leaders in their business. By adhering to the four cornerstones of our business we ensure that we achieve this.