Trident Blog

A multi-site milestone for our Project Management Team

- Wednesday, November 30, 2016

2016 has been a year of challenge, triumph and learning for the Project Management (PM) team at Trident Computer Services.  The team has completed approximately 75 projects to date so far this year with projects ranging from low to high complexity, covering a wide spectrum of infrastructure projects, including server refresh, network optimisation, telephony , relocation and application  migration.


Trident’s PM team has been involved in eighty-five clients within the education, health and commercial sectors. Some of our education customers include Caulfield Grammar School, Melbourne Grammar School, Loreto Mandeville Hall Toorak and Knox Grammar School. In the health sector Trident assists Mckenzie Aged Care and Alzheimer’s Australia with ICT solutions. Businesses Trident had performed work for include Shine On and Point Trading.

The Trident PM office has had many  success stories in running high complexity projects, which usually involves multiple contractors, multiple sites, and a large number of project stakeholders. Projects as complex as these demand meticulous planning, good issue and risk management, and above all, top-notch communication.

"This project was a milestone as it was the first voice system for deployment, involving more than 300 phones over three campuses - Caulfield Grammar, Malvern Campus and Wheelers Hill."

One particularly large project the PM team delivered this year was completed in conjunction with Caulfield Grammar School where the PM team managed the implementation of their new Cisco voice system. This project was particularly of note because it was the first voice system project for a large scale deployment incorporating more than 200 phones. Previously Trident would have relied on external contractors for a project this complex, however this project was a milestone as it involved more than 300 phones over three different campuses (Caulfield Grammar, Malvern Campus and Wheelers Hill). Since the completion of this project in January 2016, the success of this project has also generated more business in the area of voice systems with Trident completing an additional four voice projects this year.

Underpinning the PM team at Trident Computer Services is the fundamental desire to meet the needs of the client, by ensuring stakeholders are regularly updated of a project’s progress throughout the duration.




Steve Tan

Director - Project Management Office
Trident Computer Services



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