Case Study | Alzheimer's Australia Vic

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Background

Like many organisations, Alzheimer’s Australia Vic found themselves outgrowing their IT systems at a rapid pace. For Alzheimer's Australia CEO, Maree McCabe it was obvious that they needed to put into place a structure that would ensure they would not fall into this situation again.

 "Trident really worked hard with us to determine our 3-5 year IT strategy and then to implement various levels of technology to ensure we reached those goals.  Trident's experience in managing technology rollouts assisted our staff with embracing the changes that were going around us. Trident has absolutely exceeded our expectations. Reliability of our systems has improved and trust in our information has been restored for our staff."              
- Maree McCabe (CEO of Alzheimer's Australia)

Read: Alzheimer's Australia | Building a Strong Foundation

Challenges:
- Ageing technology
A need for stable systems that supported the organisation’s move into award winning online systems and apps
Need for support for change management

  Results:
- Improved IT service
- Return of staff confidence in IT systems
- Reliable systems, thorough support and 24/7 remote monitoring to ensure system stability

Trident and Neptune are helping Alzheimer’s Australia Vic to find new and innovative ways to disseminate information to people. By developing the award winning Virtual Dementia Experience and recent release of their 3D app, ‘The Dementia-Friendly Home’, Alzheimer’s Australia Vic have been utilising a wide range of technological systems to provide a diverse range of services to the people of Victoria providing online counseling services to over 7,000 people annually and education programs to over 17,000 families and health care professionals. 

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