RACI Audit

The aim of Trident’s RACI audit is to provide our customers with a detailed assessment of their Operational Support & Readiness Capability (OSR) in a independent report.

Delegation of tasks and responsibilities is a vital aspect in maintaining a highly efficient ICT environment. Ensuring roles and responsibilities are clearly identified is essential for a productive and successful organisation. The main purpose of an RACI Audit is to identify the roles and responsibilities individuals have within your organisation and for you to better understand the human elements of your ICT environment. The RACI audit will help your organisation properly assign tasks, responsibilities and expectations to staff.

R

Responsible: Who is responsible for actually maintaining & supporting.

A

Accountable: Who has authority to approve technologies.

C

Consulted: Who needs to be asked.

I

Informed: Who needs to be kept informed.

WHAT DO I GET FOR MY INVESTMENT

Service Reports

We will provide a RACI Investigation Document containing the results of the audit. This is a worksheet presented in a table format highlighting the findings from the audit.

RACI Investigation Document

You will be provided with a RACI investigation worksheet which lists your entire ICT infrastructure and indicates who is responsible, accountable, consulted and informed for different aspects of the organisation including installed applications.

RACI Presentation Executive Summary

You will be provided with a presentation containing a summary of the results obtained from the audit, highlighting the key areas which may affect your organisation. The presentation is customised to meet your needs, and provides recommendations and pathways to stability based on the RACI investigation.

       

WANT TO KNOW MORE?

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